Promotional Travel Scam: Fathers and Mothers Losing Thousands of Feet and Dollars | Schools | Tourism | Cuzco | Parents | School children Crimes | Criminals | crime | lime

In relation to the first case, the fathers and mothers of the family Santa Maria de la Gracia School They said a travel agency cheated them out of the money they had earmarked for their children’s promotional trip. The fifth graders thought they were going to meet Tarapoto. However, they pointed out that the company It World Trips Peru Stays with almost 30.600 soles The parents paid for that.

Everyone paid 2,000 soles Roughly, and the trip will take place November 9 to 13. “Two days before the trip, they were going to tell us the directions. But they told us ‘no more journey’.Because they had a serious problem, they closed their accounts, that’s their wordssaid a mother.They are doing so to preserve our investment. (…) It was very difficult for us to collect that money, maybe it was nothing for themsaid another angry woman.

read more: Mature Neighbors Confronted: Residents Question Works Due to Violations Against Public Space and Floor Limits

Father and mother demanded their money back. “son 14 school students Those left without their riders. Everyone is very disappointed and upset about this situation.said another mother.

Given this, It World Trips Peru provided its security. “We have been reported for fraud. Complaints are accepted without evidence and with incomplete responses. According to the Constitution, no one can be classified as having committed a crime and/or wrongdoing unless the court has made a final decision. Actions will be taken through legal means to protect our company name” he said.

Also, the staff added:No notification of fraud complaint received. To our offices or General Manager’s home”. Agency representatives told the press that the problems were due to weather factors and difficulties with suppliers outside their company.

Another school

In Educational institution AvantGard College A similar situation occurred. The students were going on a trip Cancun After his parents deposited $67,000 Peru to Rambos Tours travel agency. But they said the managers left the country with the full amount paid.

Going to be the first date to travel October 7, but was postponed due to alleged problems with airlines and cost overruns. The trip was rescheduled October 26But eventually, it was cancelled.

The parents sent a notarized letter to the agency The accused fraudsters promised to return the amount paid earlier November 30. However, they left the country October 25 goes to Spain.

In an interview with El Comercio, Mercedes Lopez Rivera is the matriarch of the family They mentioned that 49 persons Among teachers, parents and students who are going to travel. “I filed a complaint. I have an appointment to testify at the prosecutor’s office January 5. The people in charge did not contact us, they were practically absent and did not answer our calls. This is manager Nineva Flores and her collaborators (…). The boys are very upset about what happened and when they know, they start crying“, he pointed out.

Parents Peruvian officials and the International Criminal Police Organization (INTERPOL) Location of concerned persons can be traced.

Indecoby

National Institute for Competition and Protection of Intellectual Property (INTECOPI) Made continuous referrals to educational centers and suppliers. “see’Watch who you buy from‘, to find out if a supplier is approved. You can also check the National Directory of Eligible tourism service providers Del Mincetoor (Ministry of Foreign Trade and Tourism)To know if the agency is legit“, he pointed out.

He added that Travel agencies cannot compel consumers to pay additional amounts or surcharges to the notified price, if the services are not originally contracted for.. “If the agency is unable to comply with the provision, you have the right to re-perform the contracted service or get a full refund of the payment.”, he highlighted.

read more: Capón Street: Fu Lions spheres disappear, sculptures vandalized after viral TikTok challenge

For service channels, the company noted that the claim book of the provider can be used to register the claim. On the other hand, there are intecopy channels etc Portal webPhone lines 224 7777 (Lima) and 0 800 4 4040 (regions), email [email protected] and WhatsApp 985 197 624.

Recommendations

Juan Ñahue, lawyer specializing in consumer protection, explained to this newspaper that consumers need to identify the service provider and their contact information to know where to go in case of non-compliance. In addition, he said that it is necessary to review the comments on social networks of the agency that is going to contract the service, because if there are low ratings or there is no activity of posting comments, it is better not to contract.

“Sales receipts or other documents are required to support the consumer contract. This document will serve as a backup should you need to file a claim or complaint.”, he emphasized.

The expert added that the current cases may indicate a breach Section 19 of the Consumer Protection and Protection Coderefers to Duty of suitabilityIt is the correspondence between what a consumer expects and what he actually gets Travel agencies may fail to comply with the provision.