Tony Zucker Warns Phone Company After Public Complaint: “They Can’t Buy Me”

Tony Sugar He still angrily remembers the time he went to a popular phone operator’s facility to ask for a refund of the 179 soles he had paid for a portable internet device.

From America, spoke to the percussionist Infobae Peru And he revealed what happened after he made his public complaint and demonstrated the store’s poor service through a live broadcast on his network.

“The manager called me… about something, they listened to me and they were respectful. They said they were going to make a change, that what happened was not right, and that they were going to provide better customer service. Then he contacted me indecopiI don’t know what Indecopi is, I see it is to protect consumers,” he revealed. Sugar.

Equipment purchased by you – a OLO – It didn’t work well, so the artist wanted to take it back, not knowing that the company was going to put up more obstacles than solutions. Although this was the image of the said brand, it was never a bar to claim against the customer service.

“I worked withClarityAnd I can only say positive things about them. In the campaign for Mother’s Day they bet my mom before anyone, I’ll never forget that, but when something goes wrong, it’s wrong. It made me so angry that I was like, ‘It can’t be, I have to speak up because this doesn’t have to happen.’ If I have to take the risk and work with them again, the situation will be worth it because I will make others experience better for what I did,” he said. Infobae Peru.

Tony Sugar He forcefully admits that he has no fear of losing contracts with this telecom company. He received the support of thousands of users on social networks who had similar experiences and did not respond to their claims.

The well-known composer may be one of the few Peruvian artists facing a major company, which is appreciated by consumers.

Antonio Guillermo Sugar Deiraco – the real name of the artist – to Infobae Peru, and finally, he returned the money: the cost of the portable device was 179 soles.

Although he is now internationally famous, this was not always the case. Tony Sugar He recalls growing up watching his parents work hard to provide a decent standard of living for him and his siblings:

“With 179 feet of equipment, I can easily throw it (equipment) in the trash and nothing will happen, it’s 179 feet that I will never see again in my life and I’m not going to die for it. But I said: You tell a person who has no money, buys this with the sweat of his brow and can’t return it or go to the claim book and wait 30 days for them to evaluate it. The person is not to blame for not using it and not being able to fix it…. I thought of Tony from before, at that moment, the dragon would come out and beat everyone with a shovel”.